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Cognetics specialises in delivering intelligent automation solutions that transform how businesses operate, combining cutting-edge technology with deep process expertise to unlock organisational potential.
As a member of Group Elephant, we bring over 40 years of enterprise delivery experience to every automation initiative.
Our intelligent automation approach goes beyond traditional robotic process automation (RPA) to encompass the full spectrum of automation technologies, including artificial intelligence, machine learning, natural language processing, and document processing.
We leverage vendor partnerships alongside our in-house development capabilities to deliver best-fit solutions tailored to each client's unique requirements.
Our cross-system automation expertise enables seamless process integration across your entire business architecture. Whether you're looking to automate routine administrative tasks, streamline complex multi-departmental processes, or implement AI-driven decision support systems, Cognetics provides end-to-end automation services from strategy and design through implementation, testing, and ongoing managed services.
We help organisations build their digital workforce of 24/7 virtual workers, freeing human talent to focus on strategic, creative, and relationship-building activities that drive real business value. Our flexible delivery approach ensures rapid time-to-value while supporting long-term scalability and sustainable growth.
Connects disparate software applications and systems to enable seamless data exchange and functionality sharing.
Deploy AI solutions including chatbots, natural language processing, machine learning models, and predictive analytics to enhance decision-making capabilities.
Automation on SAP Leveraging our Group’s 40-year Gold partnership with SAP, we bring extensive experience to automating business processes operated on SAP solutions.
Review current processes and design optimized end-to-end business processes through intelligent automation, combining multiple technologies and human touchpoints.
Ongoing hosting, monitoring, maintenance, and optimization of deployed automation solutions with dedicated technical support and account management.
Automates repetitive, rule-based tasks using software bots that mimic human interactions with digital systems.
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Optimize cash conversion cycles through automated accounts payable, receivable, and financial reporting processes.
Automate patient data processing, claims management, and regulatory reporting while maintaining strict compliance requirements.
Automate employee onboarding, offboarding, VEVO compliance payroll processing, and HR helpdesk operations to reduce administrative burden.
Reduce operational costs through automated user onboarding/offboarding, license management, and incident response.
Streamline contract management, regulatory compliance monitoring, and document review processes.
Enhance supply chain visibility and reduce operational costs through automated supplier onboarding, purchase order processing, and inventory management.
Our certified UiPath Technology Partnership, combined with our in-house development team, enables us to deliver best-fi solutions using UiPath or alternative platforms. We're not locked into a single vendor approach – we choose the right technology for your specific needs.
As part of Group Elephant with over 40 years of SAP partnership, Cognetics brings unmatched enterprise software knowledge to automation projects. Our EPI-USE Australia foundation ensures we understand complex business systems and can seamlessly integrate automation across your entire technology landscape.
From initial strategy and process analysis through implementation, managed services, and account management, we provide complete lifecycle support. Our flexible delivery approach ensures rapid time-to-value while maintaining the client relationships and adaptability needed as your business evolves.
Our experience spans complex, regulated industries and multi-system environments. We excel at bridging legacy systems with modern automation platforms, ensuring your existing investments are preserved while unlocking new efficiencies.
A fast-growing professional services firm struggled to keep pace with manual HR processes. HR staff were spending 15–20 minutes per employee change — including new hires, updates, and terminations — across multiple disconnected systems. The lack of integration created delays, data inconsistencies, and a high risk of human error.
With the rollout of a new HCM, the firm saw an opportunity to overhaul how employee data moved between systems like expenses, timesheets, and payroll. Cognetics implemented an automation ecosystem using UiPath, creating a real-time integration framework that synchronises employee lifecycle data across platforms. The solution uses webhooks and secure API orchestration, powered by complex business logic and data mapping, to maintain a single source of truth.
The result: 94% automation of employee lifecycle events, with processing time reduced to under 3 minutes per change. Manual data entry errors were eliminated, system-wide consistency was achieved, and the solution now handles 250+ employee changes per month — with full audit trails and exception handling.
A large NSW Government department with over 10,000 employees faced a significant bottleneck in its onboarding process. Manual data entry took up to 45 minutes per new hire, with around 225 new starters each month — equating to the workload of six fulltime staff and contributing to onboarding delays that negatively impacted new employee experiences.
Cognetics delivered a cloud-based robotic process automation (RPA) solution using UiPath and AWS, automating data validation and synchronisation across SAP ECC and ServiceNow. In result, onboarding time was cut from 45 minutes to just 15 minutes per employee, with automated error handling and real-time notifications built in.The solution achieved a 94% automation rate, saved 1 FTE in HR administrative effort, significantly improved data accuracy, and elevated the onboarding experience for new hires.
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