Improve your business with intelligent automation

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Automating Intelligently

Every workplace has business processes that are arduous, time-consuming, and repetitive. These processes typically divert employees from activities that require executive thinking. Nevertheless, they are essential to business operations.

Intelligent automation is the future for business. Improve employee and client experience and increase operational efficiency. Cognetics offers the full spectrum of automation technologies, including Robotic Process Automation (RPA), Application Integration and Artificial Intelligence (AI). We help you implement these tools strategically to drive business success.

Intelligent automation can include:

  • Straightforward automations leveraging RPA to apply business rules to repetitive processes.
  • Document Understanding using Machine Learning to understand and process the mountains of documents that workflows rely on.
  • Conversational AI chatbots to surface company information to your internal teams or customers.
  • Data synchronisation, migration and cleansing across new and legacy systems for a smooth digital transformation.

We augment your capabilities with our automation expertise so that your people can focus on what really matters and unlock their potential.

Defining the future of work

There is an acknowledged need for digital transformation, and businesses require modern digital solutions to succeed. Many organizations are yet to leverage the digital tools available to unlock true value for their people and customers. Business functions like HR, Finance, or Customer Service are natural fits for RPA, however the new wave of Intelligent Automation solutions can be incorporated into your digital strategy across almost any function.

We at Cognetics use proven methodologies to discover the processes that are ideal candidates for automation. We help to design the right solution to automate the mundane tasks while your staff focus on what really matters.

Collaboration is the key to our success. We collaborate with our clients to understand their business, their processes and their people. We collaborate with our ecosystem of partners to stay on top of the rapidly changing technologies to ensure that you have the and build a better future for all using advanced technology.

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Our Approach

We combine our business process analysis and expertise together with RPA, Integration and AI technical skills to provide first-class automation services.

Through an in-depth process of discovery, process mapping, and visualization, we identify which aspects of your business process are suitable for automation. To encourage adoption, we define strategies that will maximize the benefit of your automation. We view automation beyond individual tasks, and look at the long-term process reform to provide long-term value.

We leverage a wealth of experience through our global network. Cross-border projects and our knowledge of trailblazing cases on a global level help us provide advisory services, such as RPA diagnosis (status analysis and support in identifying RPA target scope), and support in defining visions for the future, solution selection, RPA implementation, and process reform. We build your digital workforce ‒ to empower your human workforce.

Robotic Process Automation (RPA)

RPA is the use of smart software to carry out manual, repeatable, and time-consuming tasks – that are normally performed by people – in an efficient way. RPA differs from traditional software by working at the user interface level, replicating the exact actions of a human user, and, in essence, creating a digital workforce. RPA bots can communicate with business systems and applications, following the same steps in a process as human workers, even interfacing with multiple applications in the same workflow.

Opportunities for automation exist virtually anywhere throughout the business because RPA is scalable and flexible, and it integrates workflows efficiently across the entire enterprise.

Ideal for operations or processes that require minimal human assistance, automation takes the tedious tasks out of your employees’ time. It improves efficiency and reliability by controlling and monitoring those tasks.

Application Integration

Application Integration is a process of combining multiple subsystems to create a unified, cohesive system that meets the needs of a business. It enables organizations to optimize their processes, reduce costs, access and use data from multiple sources, and gain a competitive advantage.

Application Integration is the key enabler for organizations to become an Intelligent Enterprise.

Artificial Intelligence (AI)

Artificial Intelligence (AI) gives your organization a competitive advantage. From accuracy and reliability of data to analytical support and forecasting, you can minimize your risks and improve business efficiency by deploying incremental AI initiatives.

Leading organizations are investing in AI projects to stay ahead of competition, and remain relevant to consumers that are more demanding than ever. The need for innovation and personalized products and services is undeniable. Cognetics provides organizations with the ability to make smarter decisions with AI services.

Our AI abilities include:

  • Natural Language Processing (NLP)
  • Chatbots
  • Media processing
  • Recommender systems
  • Optimization
  • Classification
  • IoT, Edge and mobile AI
  • Machine-learning operations
  • Data mining.

Business Process Analysis

We offer comprehensive business process analysis services to streamline and optimize your operations. Our team of experts works with you to identify areas of improvement, automate manual tasks, and implement effective processes to increase efficiency and productivity.

From process design to implementation and ongoing support, we provide a customized solution tailored to meet the unique needs of your organization. Let us help you transform the way you do business and achieve your desired results.

Robotic Process Automation (RPA)

RPA is the use of smart software to carry out manual, repeatable, and time-consuming tasks – that are normally performed by people – in an efficient way. RPA differs from traditional software by working at the user interface level, replicating the exact actions of a human user, and, in essence, creating a digital workforce. RPA bots can communicate with business systems and applications, following the same steps in a process as human workers, even interfacing with multiple applications in the same workflow.

Opportunities for automation exist virtually anywhere throughout the business because RPA is scalable and flexible, and it integrates workflows efficiently across the entire enterprise.

Ideal for operations or processes that require minimal human assistance, automation takes the tedious tasks out of your employees’ time. It improves efficiency and reliability by controlling and monitoring those tasks.

Application Integration

System Integration is a process of combining multiple subsystems to create a unified, cohesive system that meets the needs of a business. It enables organizations to optimize their processes, reduce costs, access and use data from multiple sources, and gain a competitive advantage.

System Integration is the key enabler for organizations to become an Intelligent Enterprise.

Artificial Intelligence (AI)

Artificial Intelligence (AI) gives your organization a competitive advantage. From accuracy and reliability of data to analytical support and forecasting, you can minimize your risks and improve business efficiency by deploying incremental AI initiatives.

Leading organizations are investing in AI projects to stay ahead of competition, and remain relevant to consumers that are more demanding than ever. The need for innovation and personalized products and services is undeniable. Cognetics provides organizations with the ability to make smarter decisions with AI services.

Our AI abilities include:

  • Natural Language Processing (NLP)
  • Chatbots
  • Media processing
  • Recommender systems
  • Optimization
  • Classification
  • IoT, Edge and mobile AI
  • Machine-learning operations
  • Data mining

Business Process Analysis

We offer comprehensive business process analysis services to streamline and optimize your operations. Our team of experts works with you to identify areas of improvement, automate manual tasks, and implement effective processes to increase efficiency and productivity.

From process design to implementation and ongoing support, we provide a customized solution tailored to meet the unique needs of your organization. Let us help you transform the way you do business and achieve your desired results.

Managed Service Offering

We partner with UiPath to provide powerful and reliable automation solutions. We provide the capability to run processes 24/7, delivering high productivity. RPA can be deployed in almost all areas of business including human resources, finance and IT support. We are committed to implementing end-to-end RPA solutions that bring down margin of error significantly, improve productivity and lower costs to unlock exponential growth.

We provide Managed Services for automation across all business segments for business workflows, software systems, ERPs, CMSs and almost any business process that includes repetitive tasks. Our UiPath Managed Services ensure you achieve your automation goals without a hitch. We provide round-the-clock UiPath technical support in bot management, failure and disaster recovery, and opportunity and discovery management, ensuring quick and easy resolutions for all your RPA queries.

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Benefits

Happier employees adding more value, and reduced operational costs

Employees can focus more on meaningful and strategic initiatives and less on manual errors and reworking.

Improved compliance quality and control

Intelligent Automation reduces errors, produces detailed activity logs, and enables programmable controls.

Multi-tasking

Intelligent Automation increases productivity by processing many different tasks simultaneously.

Allows for growth

Intelligent Automation can respond to a growing workload with speed, agility, and resilience.

Non-stop operations

Many of today’s digitally-enabled processes can be orchestrated to operate autonomously 24/7.

Case Studies

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NSW Government Department

Previously, data accuracy, onboarding delays, and seasonal workload pressures resulted in challenges to deliver a positive onboarding experience, against a backdrop of unreasonably long data capture times. All onboarding tasks were completed manually by payroll employees. This was a large administrative overhead, an approximate volume of 225 per month. The time per onboarding process in payroll was 45 minutes. This equates to approximate 6 full time employee (FTE). The main goal was to automate 80% of the process.

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Our dedication, your value

At Cognetics, we are a committed group of IT professionals. Our firm provides expert tools and services to private and public organizations embarking on their digital transformation journey.

True automation success can only be achieved through an enterprise-wide approach. You may have found success by applying automation ad hoc, but most companies haven’t been able to scale these benefits across the enterprise. Realizing the full value of such an investment requires skill, talent and a clear strategic vision, without which the cost of investment will continue to increase,without ever reaching its true potential.

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